Month: November 2020

3 Ways to Ensure You Have a Happy Hotel Guest

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Post date November 2, 2020
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In a world where technology is so powerful, making sure your hotel guest walks out of your establishment with a smile is more important than ever. We have put together the top 3 fundamentals for hotels to ensure you receive that excellent review at the end of your customer’s stay:

1. Hotel Quality

Quality. From your soap to your linen. Going cheap can seriously affect the luxury feel of your hotel and therefore affect the overall stay of your hotel guest. For example, the quality of your bed linen is vital to ensure your customers have a good night sleep. By choosing CanDo Laundry- an expert in the linen industry, you can ensure that your customers receive that luxurious night sleep whilst providing your hotel a hassle-free solution.

2. Hotel Benefit

Benefit. What is the benefit of staying at your hotel? May it be the convenience to an attraction or the guarantee of a good night sleep, it is important to know your features and the advantages they bring to your customers. Ensure your customers feel extra special by providing that additional service that may be overlooked by other hotels. This may be extra pillows on the bed or a shuttle bus to a local attraction, by doing so you are providing your guest with the finest possible experience whilst they are staying with you. By providing this
service through your friendly and helpful staff, you allow your guests to see the benefit in returning to your hotel.

3. Hotel Value

Value. In a world of overwhelming choices, hotels must convey value in everything they do to stand out from the crowd. By ensuring your customers receive good customer service and great benefits, you are increasing the value of your hotel. Every hotel guest’s perception of value may differ, however by ensuring you’re on top of your service, quality and relationships, you can allow your guests to see value for money in your establishment.

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6 Benefits Outsourcing Laundry & Linen

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Post date November 2, 2020
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Staff

Labour costs are one of the most expensive for any business therefore by outsourcing laundry to an external commercial laundry and linen provider, you’re making a smart business decision as your team can be deployed to other areas of the business. Plus, if someone is sick, you don’t have to spend countless hours in front of the ironer.

Space

Lacking space in your business? We all know that laundry takes up a lot of space and storage. By outsourcing laundry to a commercial laundry and linen provider you are allowing your business to utilise this space for an alternative use. An additional bedroom, spa, office space…..the list is endless!

Supplies

By choosing a rental agreement with CanDo you’re eliminating the worry regarding maintenance and supply of your linen. We remove your headaches and worries. With our excellent system we can calculate and advise your organisation on how many pieces of linen you may require on rental.

Speed

Outsourcing to a commercial laundry and linen provider means an efficient turnaround for your linen, which also means that your soiled linen won’t be sitting around longer than it needs to. Chemistry is a big part of any laundering process. We’re expertly trained to deal with all types of stains.

Outsourcing to CanDo allows you to have a piece of mind as you know your linen will be washed and delivered in economical time and speed.

Standards

As the 17th Best Laundry Worldwide, CanDo’s standards are hard to beat. As a reliable business, CanDo ensures that all linen is persistently serviced to the highest quality standard, ensuring the sweetest dreams for your guests.

Click Here: Contact us for a free a quotation

Service

When you need the support of your laundry partner, that’s when you experience the true value of service. We understand that vital role linen has to play in your organisation. We strive to ensure linen and laundry simply fades into the background of your operation. Allowing you to concentrate on other areas of the business.

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COVID19 Laundry Procedures

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Post date November 2, 2020
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COVID19 is an unprecedented time for us all, and in light of this we have developed immediate procedures to take the necessary precautions.

It’s vital to share best practices in order to combat this deadly virus to provide a vital service to many organisations during this time. That’s why we have created 5 COVID19 Laundry Procedures:

5 COVID19 Laundry Procedures

Disposable gloves and aprons are used when cleaning rooms and public areas.
All soiled linen is placed inside a plastic bag. (Even if you use cages. Use plastic bags before placing bags in a cage).
Do not have any loose soiled textiles on site. Place them in a plastic bag and ensure you contact your laundry provider to collect and process the linen as soon as possible.
Soiled linen is stored in a separate room/space from clean linen.
Any textiles being cleaned onsite must achieve a temperature of 71 degrees Celsius for a minimum of 3 minutes to achieve thermal decontamination.

Further and in-depth information regarding the decontamination of linen can be found by following the link to the government published document detailing the HTM 01-04 guidelines.

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3 Benefits of a Reusable Face Cover

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Post date November 2, 2020
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Covid-19 can spread when an infected individual coughs or sneezes. With a reusable face cover it helps to prevent the droplets from landing on surfaces as well as being inhaled by others. This is why it was recommended by the British Government that the public should wear face covers in confined areas such as public transport and when social distancing is difficult.

As face masks are in high demand, the British government has recommended that the public wear a reusable face cover instead of face masks, to help stop the spread of Covid-19.

1. How They Help to Protect You

Although face covers are there to protect others, it can also help protect you in a certain way. We have told time and time again since the beginning of the pandemic that we must wash our hands and not touch our face. This is sometimes easier said than done. Wearing a face cover helps you protect your face from your potentially infected hands as your mouth and nose are covered.

2. How They Help Protect Others

The main benefit of face covers is that it helps protect others. Although face covers won’t eliminate you catching the virus, it could prevent you spreading it to your family and friends. The idea is if everyone wore face covers in confined spaces, it will reduce cross-contamination. Some individuals are A-symptomatic and do not have the usual symptoms such as coughing. If you have Covid-19, but don’t realise it yet, wearing a face cover can help protect others from infection.

3. How Reusable Face Covers Saves The Planet

Face overs are recommended in Wales, England, Scotland and Northern Ireland in confined spaces. It is important to note that face covers can help protect the public, but only if it used correctly. You must clean face covers correctly in order to ensure it is most effective in protecting others. SafeFace (manufacturers of face covers) recommends that face covers are washed before use, as well as after each subsequent use of the mask.

Reusable face covers are sustainable and environmentally friendly as they are washable and saves landfill.

Make the conscious decision to protect the environment.

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HOW TO MAKE HOSPITALITY ORGANISATIONS COVID19 SECURE

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Post date November 2, 2020
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We understand that every hospitality organisation is unique. Our guide is simply intended to prompt businesses to think about the responsibility each one of us has to reduce risk. Implementing specific measures within their own environment will help make their workplace safe.

1. Risk Assessments

As an employer, you have a legal responsibility to safeguard your employees and others to ensure health and safety risks are minimal. You must all understand that it is impossible to completely eliminate the risk of COVID-19. One way to mitigate the risk is by undertaking a risk assessment to identify the risks associated with your individual premises and work activities.

Guidance regarding COVID-19 risk assessments can be found on the HSE website.

Obtain support from your workforce to identify the risks can be a great way to provide inclusion for your team and allow them to recognise the extents of the business efforts to safeguard there well-being.

Some key areas to focus on to take into account when conducting a risk assessment:

Increasing the frequency of hand washing and cleaning.
If it’s possible; encourage working from home. Where not possible, comply to social distancing guidelines.
Where social distancing is not possible, mitigate the risk to staff and others by enforcing the use of PPE and sanitisation.
Where appropriate, use screens or barriers to separate people from each other.
Where appropriate utilise one-way traffic systems for footfall
Ensure textiles within the workplace meet thermal decontamination and are determined ‘safe’ to use.

2. Hygiene

Good hygiene across all settings is vital to maintain the reduction of transmission. Ensure hand washing is always inline with government guidelines.

Ensure professionally clean and safe workwear is provided to all employees to safeguard themselves and others. Take the responsibility away from the individual to ensure your business is as COVID-19 secure as possible.

WHO is recommended a cotton textile to be used when drying hands after hand washing. Consider using individual face cloths as hand towels and have them professionally cleaned.

3. Staff Protection

The most important thing to bare in mind when protecting your workforce is the routes of transmission. Work out what actions can be done to reduce high risk contact areas of your organisation. Improve ventilation by opening windows and doors, regularly sanitise the identified high risk areas whilst implementing a cleaning schedule.

Ensure PPE is utilised across the organisation in the form of face covers, disposable aprons and gloves.

We’re manufacturing re-usable face covers for as little as £3.49 each. Get in touch for more information.

We’d highly recommend providing your team with workwear to facilitate changing onsite after every shift.

4. Utilise COVID Secure Textiles

Operating a hospitality organisation in normal circumstances can be challenging. Balancing the operational requirements with customer expectations is always fun. Now we have the added responsibility regarding How to Make Hospitality Organisations COVID19 Secure.

One way of reducing operational requirements and protecting the interests of your guests and organisation is to utilise a commercial laundry service. Why? A commercial laundry service has the facilities and processes in place to accommodate the decontaminating requirements the fluctuating demand of the hospitality industry.

We ensure all textiles reach thermal and chemical decontamination to provide COVID secure textiles for use and remove the operational burden to clean large volumes. Most providers will provide a fixed cost per item which allows you to accurately cost your textile requirements and reduce your operational headaches.

5. Look for Value

During these strange times, it would be sensible to review supply changes. Reflect on which suppliers have been supportive through the pandemic, and which providers has continually tried to financial crucify you through lockdowns. Ask yourself, are they truly a partner you want to work with?

The answer will obviously be no.

It’s easy to focus on the ‘white paper’ cost of a service. Are you really comparing red apples with red apples? Cheap is never cheerful, and cheap is never best value.

It’s best value we should concentrate our efforts to achieve in a supply partner. Does your supplier deal with issues efficiently, or do they bury their heads and fail to respond? Do they deliver on time? Do they charge you for hidden fees? Is their reject rate unacceptable?

We provide probably the best valued service in the industry to ensure your organisation works like clockwork and without hassle.

1. Risk Assessments

2. Hygiene

3. Staff Protection

4. Utilise COVID Secure Textiles

5. Look for Value

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