CanDo Laundry Services


Telford Laundry Rebrand

Embracing a Unified Vision

Introduction to the Telford Laundry Rebrand

In the ever-evolving landscape of business, change is not only constant but also an opportunity for growth and innovation. Today, we are thrilled to share a significant development in the journey of Telford Laundry Ltd: our Telford Laundry rebrand. As we transition to “CanDo Laundry Services” our visuals and logos will align with CanDo Laundry Services. However, it’s essential to highlight that the exceptional team that has made Telford Laundry Ltd great remains at the core of our operations. This rebranding is a pivotal step in aligning our company with CanDo Laundry Services while upholding the excellence for which Telford Laundry Ltd is renowned.

A New Look, a Unified Vision

Our decision to undergo the Telford Laundry rebrand to “CanDo Laundry Services” signifies more than just a change in name; it represents our commitment to enhancing your laundry experience. The updated visual identity, encompassing logos, emails, and more, will align seamlessly with CanDo Laundry Services over the next 30 days. This alignment embodies a unified vision and a harmonious integration that will elevate the quality of our services.

Same Exceptional Team, Same Outstanding Service

Despite the evolution in branding, our steadfast dedication to delivering top-tier laundry services remains unaltered. The talented and experienced team that has been the cornerstone of Telford Laundry Ltd will continue to provide the same level of passion and professionalism that you have come to trust. We deeply value the trust you have placed in us, and this transition will only fortify our ability to meet and surpass your expectations.

Empowered by Partnership

The decision to embrace the Telford Laundry rebrand stems from our exciting chapter with CanDo Laundry Services. This collaboration grants us access to a wealth of resources, expertise, and innovative solutions. It empowers us to offer you an even broader spectrum of services and improved operational efficiency.

CanDo Laundry Services shares the commitment to customer satisfaction and operational excellence, making this partnership a natural synergy. Through the alignment of our visual identity with theirs, we affirm our dedication to providing a seamless and exceptional customer experience.

What Lies Ahead for Telford Laundry

As we embark on this Telford Laundry rebranding journey, you can anticipate a smooth transition. Our contact information, including email addresses and phone numbers, will be updated to reflect our new identity. Rest assured, any ongoing contracts or commitments will remain unaffected by this change.

We also encourage you to connect with us and provide feedback during this transition. Your insights are invaluable as we work to enhance our services and ensure a seamless integration.

Conclusion: A Bright Future Beckons

The Telford Laundry rebrand to “CanDo Laundry Services” signifies an exciting chapter in our company’s evolution. It is a testament to our commitment to growth, improvement, and, most importantly, our dedication to serving you, our esteemed customers. While our name and visual identity may evolve, our core values and the exceptional team behind the name remain unwavering. We eagerly anticipate continuing this journey with you and delivering laundry services that consistently exceed your expectations. Thank you for your trust and continued support.


Valuing Hospitality Linen: Industry Action Needed

Hospitality Linen

A Guide to Valuing Hospitality Linen: Helping Linen Last Longer

A Collaborative Effort by Textile Services Association, UK Housekeepers Association, and UK Hospitality to begin valuing hospitality linen.


In a recent survey conducted within the hospitality sector in 2023, 80% of hotel general managers expressed an interest in bolstering sustainability awareness, especially concerning hospitality linen textiles. A working group of hotels, laundries, and representative trade bodies have put together this comprehensive guide, aimed particularly at housekeeping and laundry operator teams, to bridge this gap. By adhering to these guidelines, you can enhance your environmental sustainability while fostering a synergistic relationship with your laundry providers.

Key Insights

  • Only 10% of linen products are rejected because they are worn out.
  • An alarming 50% of products last less than three months.
  • Lost, damaged, or stolen linens contribute to significant financial and environmental costs.

The Life Cycle and Importance of Hospitality Textiles

Hospitality linen textiles, which range from towelling to bed linens, are often undervalued. Losing or damaging these linens imposes unnecessary demands on limited planetary resources and the financial balance of both laundries and hospitality businesses. With 40% of linen items disappearing from the process and only 10% wearing out, there’s a critical need for change.

Environmental Impact

The carbon and water footprint of textiles begin long before they reach a laundry for the first time, making up 50% – 70% of their total environmental impact. Therefore, extending the lifespan of these products can result in significant resource conservation.

Strategies for Helping Linen Last Longer

Prevent Loss or Theft

  • Secure the linen room.
  • Maintain accurate stock levels.
  • Rotate linen room stock regularly.
  • Keep linen out of public spaces.

Minimise Physical Damage

  • Avoid using linen to prop doors open.
  • Be cautious when loading dirty linen into cages.
  • Handle pillows and duvets carefully to prevent ripping.

Address Stains Effectively

Stains like rust, mildew, and lipstick may require specialized treatments that can degrade linen quality. Basic preventive measures include:

  • Not using linen as cleaning cloths.
  • Ensuring a dry and well-ventilated linen room.
  • Advising guests appropriately about linen care.

The Pasha Initiative: A Real-World Example

To make this guide more relatable and engaging, we introduce “Pasha the Pillowcase.” This initiative includes a short video that traverses the life cycle of a pillowcase, emphasizing the importance of proper care. The Textile Service Association has produced two video tailored for the hospitality sector and the commercial laundries themselves. To access both videos click on the links below:

Support Materials and Training

A suite of support materials is available from the Textile Service Associations website to communicate this important message across various departments. These resources are particularly useful for housekeeping induction programs and can be customised to fit your brand.

The challenge of valuing hospitality linen extends beyond simple cost considerations. It encompasses environmental sustainability and operational efficiency. By implementing these best practices, you can make a meaningful difference on multiple fronts.


Textile Service Association Autumn Conference 2023

The Textile Service Association’s Autumn Conference 2023: A Testament to Forward Thinking and Industry Leadership

The Textile Service Association (TSA) has long been a bastion for guiding, informing, and fortifying the textile service industry. At the forefront of driving change, innovation, and growth, TSA’s conferences have always been a focal point for industry leaders. The recently concluded Autumn Conference on 18/19 October 2023 was no exception.

The TSA: A Pillar of the Industry

At the heart of the textile service industry lies the TSA – a veritable compass that points the way forward. Through a comprehensive understanding of both global trends and domestic intricacies, the TSA ensures that our industry remains resilient, forward-thinking, and adaptable. The Autumn Conference underscored the Association’s dedication to these principles.

Day one’s agenda showcased the commitment of the TSA to maintain an open dialogue about current challenges, innovations, and the future trajectory of the industry. By fostering an environment conducive to discussions and collaborations, the TSA ensures that the textile service industry remains at the cutting edge of change and progress.

The Discrepancy in Textile Loss Perception

An independent study aimed to delve into the perception of textile losses in the hospitality industry was presented at the conference. The surveyed hospitality organisations believed that only a mere 10% of their textiles were lost, stolen, or damaged annually. However, the findings presented by the Textile Service Association painted a starkly different picture. A staggering 62% of textiles in the hospitality sector are actually lost, stolen, or damaged.

This disparity between perception and reality underscores the need for enhanced awareness and collaboration between the textile service providers and the hospitality sector. Such significant losses not only affect the bottom line for businesses but also impact the environment and resource utilisation. This issue also underpins the relationship between the hospitality and textile service industries to foster a partnership approach. 

CanDo Laundry Services: A Future-Focused Vision

As one of the attendees of the TSA Autumn Conference, CanDo Laundry Services exemplifies the future-focused vision that the industry champions. Our participation in the conference was not merely about staying updated but rather about actively contributing to, and shaping, the future narrative of the textile service sector.

We, at CanDo Laundry Services, pride ourselves on being industry trailblazers. Our commitment to best practices, innovative solutions, and customer-centric services has always set us apart. Attending the TSA’s conferences is an extension of this ethos – ensuring we’re aligned with the broader industry objectives, while also sharing our insights and expertise with our peers.

The second day of the conference, dedicated to motivating and inspiring teams, resonated deeply with our core values. Preparing our team for the challenges ahead, while also imbuing them with a sense of purpose and direction, is foundational to our business philosophy. It’s no surprise that such events play a crucial role in our organizational strategy and growth trajectory.

The Textile Service Association in Conclusion

The textile service industry stands at an exciting juncture. With the stewardship of the TSA and the proactive participation of industry leaders like CanDo Laundry Services, we are poised to navigate the challenges of tomorrow while also capitalizing on the myriad opportunities that lie ahead. As we reflect on the learnings from the Autumn Conference, we’re filled with a sense of optimism and determination. The future beckons, and together, as a united industry, we’re more than ready to embrace it.

Partner with the 7th Best Industrial Laundry WorldWide

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Switching Your Laundry & Linen Provider: A Step-by-Step Guide

Switching Your Laundry and Linen Provider: A Comprehensive Process

In today’s competitive market, it’s essential to ensure that your business partners align with your values, deliver top-notch services, and offer cost-effective solutions. One crucial partnership for many hospitality, healthcare and industrial providers is their laundry and linen service. In this guide, we’ll walk you through the steps to switch your provider seamlessly and highlight the key attributes you should look for in your next partner.

1. Assess Your Current Laundry & Linen Situation

Switching to a new laundry and linen provider can be a significant decision with long-term implications for your business. Thus, the first step in any decision-making process is a thorough assessment of your current situation. Delving deep into the specifics of your existing partnership can help you pinpoint the challenges and recognize the areas that require improvement. Here’s a comprehensive breakdown to guide you through this assessment:

Are your current provider’s costs escalating?

  • Cost Analysis: Begin by examining the financials. Are you witnessing an unexpected surge in costs? Compare the invoices from the past few months or years and check if there’s a consistent rise in charges. Are these increases justified by inflation or other market factors? At CanDo we typically fix our costs over a 3 year period.
  • Value for Money: Evaluate whether the services provided align with the costs. Are you getting the quality and reliability that matches the price you pay?

Is the quality of the linen deteriorating?

  • Linen Examination: Check the linens you receive. Are they consistently clean, fresh, and well-pressed? Review your reject rates. At CanDo we boast a reject rate on average less than 1% (which is world-class standard).
  • Feedback from End-Users: If you’re in the hospitality industry, feedback from your guests can be invaluable. Have there been complaints or compliments regarding the linen’s quality? If you’re in the industrial sector, feedback from your team members will be a great pulse check. 

Are they failing to meet delivery timelines?

  • Delivery Track Record: Monitor the punctuality of deliveries. Has your provider been missing deadlines, causing disruptions in your operations? Things happen, but an established operator will have tracked vehicles and be in a position to provide you with a live ETA.
  • Emergency Response: Consider how the provider handles unforeseen circumstances. Do they have a contingency plan in place for unexpected delays or issues? Is this communicated to you?

Is customer service lacking?

  • Responsiveness: How quickly does your provider respond to queries or concerns? A delay in response can often hint at deeper organisational issues. At CanDo we typically respond within 2hrs-4hrs.
  • Problem Resolution: When issues arise, as they inevitably will, how are they addressed? Is the resolution process smooth, or is it fraught with complications? How it’s resolved is more important that how it went wrong.
  • Flexibility: Assess how accommodating your provider is. Can they adjust to sudden changes in demand or special requests? Communication in this requirement is key to the success.

2. Research Potential Providers

Start by seeking recommendations from peers or industry contacts. While there are many providers out there, CanDo Laundry Services stands out for its commitment to quality, reliability, and unmatched customer service. Don’t just take their word for it, reading reviews and case studies can also give you a comprehensive view of potential partners. CanDo Laundry Services scores an amazing 4.9* on google reviews. 

3. Request Proposals

Once you have a list of potential providers, request detailed proposals. This will give you a clear picture of their service offerings, costs, and terms. Make sure to compare them on the same parameters for a red apples-to- red apples comparison. Most often or not new providers try to beat your existing costs at all costs to only walk your price up 3 months later after striking a deal. Be aware.

At CanDo Laundry Services, this would never happen – we’d fix the costs throughout the agreement.

4. Visit Facilities

A site visit can provide invaluable insights into a provider’s operations. Observe the cleanliness of their facility, the efficiency of their processes, and the quality of the linens they produce. Remember, a well-maintained facility, like CanDo Laundry Services, is often a reflection of the quality of service you can expect.

If you walk in to a chaotic and messy laundry, expect nothing but chaos from the service.

5. Review Contracts Carefully

Before finalising any agreement, review the terms and conditions thoroughly. Look for any hidden fees, understand the service level agreements (SLAs), and ensure there are clear terms for dispute resolution.

6. Plan the Transition

Coordinate with your new provider to ensure a smooth transition. This may include:

  • Aligning delivery and pickup schedules
  • Informing your staff about the change
  • Setting up new billing and communication processes
  • Organising the new textiles a couple of days before the last collection of your incumbent provider.

Work together through this process. Communication is key. 

7. Monitor Performance

Once you’ve switched, it’s essential to keep a close eye on the performance of your new provider. Regularly assess the quality of linen, adherence to delivery timelines, and responsiveness to feedback.

8. Foster a Strong Relationship

Building a strong relationship with your new provider will ensure long-term success. Regularly communicate your needs, provide feedback, and collaborate on improving service quality. Schedule a monthly or quarterly meeting to keep communication lines open and positive.

In conclusion, switching your laundry and linen provider is a significant decision that can have lasting impacts on your operations. By following this guide and focusing on quality providers like CanDo Laundry Services, you can ensure that you make the best choice for your business.


Tackling Bed Bugs in Hospitality: The Commercial Laundry Solution

Addressing Bed Bugs in the Hospitality Industry: A Comprehensive Guide with a Commercial Laundry Perspective

The hospitality sector thrives on the comfort and satisfaction of its patrons. However, one of the persistent challenges threatening this comfort is the insidious presence of bed bugs. While these pests are a global concern, there are robust solutions to counter them. This guide delves deep into understanding, preventing, and eradicating bed bugs, emphasising the crucial role of commercial laundry services like CanDo Laundry Services.

The Bed Bug Menace: A Closer Look

Bed bugs, tiny reddish-brown insects, feed on human blood and can quickly establish colonies in bedding, furniture, and clothing. Their presence doesn’t necessarily indicate uncleanliness; these bugs are hitchhikers, often brought in unknowingly by guests from various places.

1. Identification: Recognizing an infestation early can save significant time and resources. Apart from spotting the bugs themselves, look for tiny black faecal spots, shed skins, and a distinct musty odour.

2. Life Cycle: Understanding their life cycle can aid in effective eradication. They undergo five nymph stages before becoming adults, and high temperatures can kill them at any stage.

Step-by-Step Guide to Tackle Bed Bugs

1. Inspection: Regularly check all potential hiding spots – seams of mattresses, bed frames, headboards, and even upholstery. Use a flashlight and magnifying glass for a detailed inspection.

2. Isolation: If you find any signs, immediately isolate the room and affected items. This prevents the bugs from migrating to other areas.

3. Treatment: While there are several methods, heat treatment is the most effective. This is where commercial laundry services play a pivotal role.

Why Commercial Laundry Services are the Best Defence

1. High-Temperature Washing: CanDo Laundry Services and similar establishments use water heated to temperatures lethal to bed bugs but safe for most fabrics.

2. Deep Cleaning: Advanced washing machines and detergents penetrate deep into fabrics, ensuring no bugs or eggs remain.

3. Safe Handling: Professionals are trained to handle infested linens without cross-contaminating other areas.

4. Regular Monitoring: Regular checks and preventive treatments ensure that linens remain bug-free after initial treatment.

The Invaluable Benefits of Outsourcing to Commercial Laundry Services

1. Expertise: Handling bed bugs requires specific knowledge. CanDo Laundry Services brings expertise in both laundry and bed bug eradication.

2. Efficiency: Professional equipment ensures faster, thorough cleaning, enabling businesses to get rooms back in service quicker.

3. Peace of Mind: Knowing that linens are not just clean but also pest-free is invaluable in the hospitality business.

4. Cost-Effective: Outsourcing negates the need for in-house equipment and specialists, leading to cost savings in the long run.

In summary, bed bugs, while challenging, are not an insurmountable problem. Through proactive measures, regular inspections, and the support of commercial laundry services like CanDo Laundry Services, the hospitality industry can ensure that guests enjoy a comfortable, bug-free stay. This approach not only safeguards a business’s reputation but also emphasizes its commitment to impeccable service and standards.


What is a Commercial Laundry Service?

Understanding Commercial Laundry Services: What is a Commercial Laundry Service?


In the fast-paced world of businesses, time and efficiency are of the essence. From hotels and restaurants to hospitals and fitness centres, maintaining a consistent supply of clean, fresh linens and uniforms is crucial. This is where commercial laundry services step in to make a significant impact. In this article, we’ll delve into the world of commercial laundry services, exploring their functions, benefits, and why they are indispensable for various industries.

What is a Commercial Laundry Service?

A commercial laundry service is a specialized business that provides professional laundering solutions to industries and businesses that require large-scale, high-volume laundry care. Unlike household laundry, which caters to individual needs, commercial laundry services are tailored to meet the demands of businesses that generate a substantial amount of dirty linens, uniforms, and other textiles on a daily basis.

Key Functions of Commercial Laundry Services:

Volume Handling: One of the primary differences between household and commercial laundry services is the scale of operation. Commercial laundries are equipped to handle massive volumes of laundry efficiently. This includes everything from bed linens and towels to chef uniforms and patient gowns.

Advanced Equipment: Commercial laundry services invest in state-of-the-art laundry equipment designed for heavy-duty use. These machines are capable of washing, drying, and ironing a large number of items simultaneously, ensuring quick turnaround times.

Quality Care: With the expertise of experienced professionals, commercial laundry services maintain the quality and longevity of textiles. They use industry-approved detergents, washing techniques, and temperature settings that are ideal for different types of fabrics.

Sanitization: Many industries require their textiles to be not just clean, but also thoroughly sanitized. Commercial laundry services have the know-how and equipment to ensure that linens, uniforms, and other items are properly disinfected, meeting the stringent hygiene standards of various sectors.

Convenience: By outsourcing their laundry needs, businesses can focus on their core operations without the hassle of managing in-house laundry facilities. This saves time, money, and resources.

Industries that Benefit from Commercial Laundry Services:

Hospitality: Hotels, B&B’s, and restaurants rely on fresh, clean linens and uniforms to ensure a positive guest experience. Commercial laundry services ensure a steady supply of spotless textiles for these businesses. Take a look at our hospitality services here.

Healthcare: Hospitals, clinics, and nursing homes require sanitized linens to maintain a clean and safe environment. Commercial laundry services adhere to strict regulations to meet healthcare industry standards. Find out more about our medical laundry services here.

Fitness Centres: Gyms and fitness centres have high demands for clean towels and workout gear. Commercial laundry services ensure that these items are ready for members at all times.

Spas and Salons: Soft, clean towels and robes are essential for creating a relaxing spa or salon experience. Commercial laundry services help maintain the luxurious ambiance these establishments aim to provide.

Industrial and Manufacturing: Even industrial sectors often require clean uniforms and protective gear. Commercial laundry services offer specialized cleaning methods to ensure these items are both clean and safe to use. Got a workwear requirement you’d like more information for? Take a look here.


In the world of business, first impressions and customer satisfaction are paramount. A commercial laundry service plays a vital role in ensuring that businesses across various sectors can maintain a clean, hygienic, and professional appearance. From handling large volumes to providing high-quality care, these services are a linchpin for industries that rely on impeccably clean textiles. So, the next time you step into a neatly made hotel room or don a fresh uniform at your favourite restaurant, remember the unsung heroes behind the scenes – the commercial laundry services that make it all possible.


Celebrating Excellence: 7th Best Industrial Laundry Worldwide

Imagine partnering with a world-class industrial laundry service that has been honoured as the 7th Best Industrial Laundry Worldwide in 2022. At CanDo Laundry Services, this prestigious recognition fills us with pride and inspires us to continue delivering excellence in the field. In this blog post, we invite you to join us in celebrating this achievement and explore why CanDo Laundry Services is the perfect choice for all your industrial laundry needs.

1. Unmatched Laundry Expertise

At CanDo, we bring unparalleled expertise to the table. Our dedicated team of professionals possesses extensive experience in the industrial laundry sector, ensuring that your laundry requirements are handled with the utmost care and precision.

2. Pioneering Laundry Technology

We’re not just keeping up with the times; we’re leading the way. CanDo continually invests in cutting-edge laundry technology, which translates into improved efficiency, top-tier quality, and environmentally conscious practices.

3. Tailored Solutions for You

Every business is unique, and we understand that. Whether you operate in hospitality, healthcare, or any other industry, we tailor our solutions to perfectly match your specific requirements, ensuring seamless integration with your operations.

4. A Commitment to Sustainability

Sustainability is a fundamental pillar of our operations. CanDo is dedicated to implementing eco-friendly practices and technologies that reduce our environmental footprint, making us the responsible choice for businesses committed to sustainability.

5. Globally Recognised Excellence

Our ranking as the 7th Best Industrial Laundry Worldwide in 2022 is a testament to our global reach and consistent excellence on an international scale. This recognition underscores our ability to consistently deliver outstanding results across borders.

6. Customer Satisfaction Above All

Your satisfaction is our ultimate goal. We prioritize clear communication, reliability, and responsiveness to ensure that your concerns are addressed promptly. When you choose CanDo, you’re not just a client; you’re a cherished partner. Take a look of our services here.

In conclusion, CanDo Laundry Services is not just a laundry service provider; we’re a celebration of excellence. Our unmatched expertise, commitment to cutting-edge technology, tailored solutions, sustainability efforts, global recognition, and unwavering customer service make us the ideal choice for all your industrial laundry needs.

As we’re humbled by being named the 7th Best Industrial Laundry Worldwide in 2022, we invite you to join us on this journey of excellence. Contact us today to experience the CanDo difference and witness how we can elevate your laundry operations. Your satisfaction is our highest priority, and we’re proud to be your chosen “Best Industrial Laundry Worldwide” for 2022.