Privacy Policy for CanDo Laundry Services Ltd
Effective Date: 01 January 2023
At CanDo Laundry Services Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and store your personal data in compliance with the General Data Protection Regulation (GDPR).
1. Who We Are
CanDo Laundry Services Ltd is a company registered in England and Wales under company number [Insert Company Number] with our registered office at Unit 2, Addison Road, Port Talbot, SA12 6HZ. We provide industrial laundry and textile management solutions to various sectors, including hospitality, medical, and industrial.
2. Information We Collect
We may collect and process the following data about you:
- Personal Information: Name, address, email address, phone number, and other contact details.
- Transaction Information: Records of transactions you carry out through our website or by other means.
- Technical Data: IP addresses, browser type, and other technical information collected when you visit our website.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Use Your Information
We use the information we collect in the following ways:
- To provide services: To process your orders and deliver the services you have requested.
- To improve our website and services: To enhance the user experience and ensure that our website content is presented in the most effective manner.
- To communicate with you: To send you information about our services, updates, and marketing materials, provided you have opted in to receive such communications.
- To comply with legal obligations: To ensure compliance with applicable laws and regulations.
4. Legal Basis for Processing
We will only process your personal data when we have a lawful basis to do so, including:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
- Contractual Necessity: When processing is necessary for the performance of a contract to which you are a party.
- Legal Obligation: Where processing is necessary to comply with a legal obligation to which we are subject.
- Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.
5. Sharing Your Information
We may share your personal data with:
- Service providers: Third-party companies that assist us in providing our services, such as IT support, marketing services, and payment processors.
- Legal and regulatory authorities: Where required by law or in response to legal proceedings.
- Business transfers: In the event of a merger, acquisition, or sale of our assets.
We ensure that any third parties with whom we share your data are obligated to protect it in accordance with GDPR.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, please note that no transmission of data over the internet is completely secure.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements.
8. Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete data.
- Erasure: You have the right to request the deletion of your personal data under certain circumstances.
- Restriction of Processing: You can ask us to restrict the processing of your data in certain situations.
- Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Objection: You can object to the processing of your personal data in certain circumstances.
- Withdraw Consent: If you have provided consent for the processing of your data, you can withdraw it at any time.
To exercise any of these rights, please contact us at [email protected]
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please review this page regularly to stay informed about how we are protecting your data.
